FREQUENTLY ASKED QUESTIONS

If you cannot find the answer to your question below, please send us an email or use the form on our contact page and will get back to you ASAP!

FAQ

  • All
  • Catalog
  • Orders
  • Furniture
  • Pricing
Q

How do I order a catalog?

A

Our catalogs are available to professional Interior Designers, Architects, and Furniture Retailers upon request by email at kathyweb@frenchheritage.com or by phone at (336)-885-2866. However, our website includes all up-to-date products. A tear sheet may be printed of any item. 

Q

Can I order directly from French Heritage?

A

Yes. All you have to do is log into your account to receive your 30% discount, add the item to your cart, and then follow the check-out process. Register with us HERE or if you are already registered, LOG IN.

Q

Where can I go to see French Heritage furniture in person?

A

French Heritage is sold through fine Furniture Retailers and Interior Designers across the country, as well as Internationally. To find your closest French Heritage retailer visit WHERE TO BUY.  

Q

How do I get pricing?

A

MSRP is provided for each product on the listing page, but you must LOG IN to see which discount your catgory of account qualifies for. 

Q

Where is French Heritage Furniture made?

A

French Heritage furniture is made principally in Europe, North Carolina and Indonesia. This gives French Heritage furniture its style of eclectic living and originality and allows for different levels of price points while keeping the same integrity of design and quality. For more information, please see the home page of each particular collection (Avenue, Maison, Paris Loft, Salon Upholstery)

Q

Does French Heritage make custom furniture?

A

French Heritage offers complete custom sizes for some pieces. In Avenue our Couture series may be totally custom. Look for the Couture Logo to make sure a piece can be customized. We also offer custom finishing on most of our pieces. You may also ask your Dealer or Designer for more information.

Q

I saw a French Heritage piece in a magazine, how can I find more information?

A

If the furniture was in an advertisement or editorial, go to the Media section of the Web site. If you do not find the information you need please CONTACT US with the name, month and page number of the magazine and include a description of the item.

Q

How should I care for my French Heritage product?

A

Complete care instructions are listed on the Product Care pages on this website under Questions and Care.

Q

What is your privacy policy?

A

French Heritage has the utmost respect for your privacy and does not share or sell your contact information to anyone.

Q

Where is French Heritage Furniture made?

A

French Heritage furniture is made principally in Europe, North Carolina and Indonesia. This gives French Heritage furniture its style of eclectic living and originality and allows for different levels of price points while keeping the same integrity of design and quality. For more information, please see the home page of each particular collection (Avenue, Maison, Paris Loft, Salon Upholstery.





French Heritage is a fashion forward medium-high, to high-end French furniture manufacturing company.

French Heritage offers a contemporary mix of many French inspired styles to excite the imagination and add just the right flair to any room.

***PRICING APPLIES ONLY TO THE INTRA 48 UNITED STATES***



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